70 S Riverview St. LaBelle, FL
Mobile: (239) 634-9601

Giancarlos Castano

Contact details


70 S Riverview St. LaBelle, FL

Giancarlos Castano

Skilled Operations Manager talented at improving team performance through innovative management techniques. Offers thoughtful, comprehensive and constructive feedback to staff members to promote productivity and company loyalty, and process control. Possesses a high degree of integrity and an outstanding work ethic, as well as strong leadership qualities.


Boosted customer satisfaction ratings by 50% in under 12 months.

Spearheaded an employee engagement program, resulting in a 100% decrease in annual employee tum-over.

Grew revenue by $5,000.000 in the first year by spearheading development of QC and product design.

Major dealer in the Diamonds market in the City in less than 12 months, implementing fair trade and trustworthiness.


06/2014 to Present / Operated company mobile job link unit consisting of all set up, troubleshooting of all electronic devices, and minimal maintenance of unit at event sites. Researched, coordinated, and executed large scale community events and outreach to provide assistance to clients seeking employment and or social services. Maintained strong customer relationships and worked closely to develop job leads for clients who did not speak English, had criminal backgrounds, or faced other barriers which prevented them from seeking employment on their own. Worked closely with United Way Lee, Hendry, Collier, Glades to distribute goods and services to include food, health care, and other services as needed.

02/2008 to 12/2013 / Actively suggested operational improvements to enhance quality, improve production times and reduce costs. Ensured the most cost-effective production methods were employed. Inspected finished products ensuring that they met customer specifications. Upheld all applicable regulations, policies and procedures for health, safety and environmental compliance. Worked with managers to implement the company's policies and goals. Set up and operated production equipment in accordance with current good manufacturing practices and standard operating procedures. Trained and worked closely with incoming employees to assure that they worked up to company standards and assisted in repeat training as needed.

01/2004 to 11/2007 / Specialized in the transportation of goods within the state of Florida and worked closely to evaluate and maintain company operational records. Scheduling adjustments to maximize efficiency and worked closely with customers prior to delivery to confirm and coordinate delivery times, goods being delivered, and help with any issues by creating timely solutions as needed.

01/1999 to 07/2003 /

01/1985 to 01/1991 / Diamonds and Gold Trader-Fine Watches Trader Real-estate - Precolombian Art

01/1984 to 03/1987 / Consolidated Medellin, Antioquia Increased company market share by 30% in just 12 months.Oversaw the development and launch of Affa.Recruited, hired and trained 12 new employees for R&D and Production.Identified inefficiencies and made recommendations for process improvements.


keiser university

keiser university

Fort Myers, FL



MBA Management and Leadership

Florida South Western State College

Florida South Western State College

Ft Myers, Florida. USA

Bachelor of Arts: Management



Edison State College

Edison State College

Ft Myers. Florida. USA

Associate of Arts


Universidad Pontificia Bolivariana

Universidad Pontificia Bolivariana

Medellin, Antioquia, Colombia

High School Diploma & University


High school coursework in Marketing and Accounting, University Electrical Engineering Program (2 years)



These people stand behind my work and who I am.

Contact Info

Address: 70 S Riverview St. LaBelle, FL

Phone: Mobile: (239) 634-9601

Phone: home: (863) 612-7473